Terms of Service.

Acceptance & Eligibility

These Terms of Service (the “Terms”) form a binding contract between you and ClearBot Systems (“ClearBot,” “we,” “us,” or “our”). They govern your access to and use of our websites, authentication portal, hosted applications, APIs, and any related services (collectively, the “Services”).

You must be at least 16 years old — or the age of majority in your jurisdiction, whichever is higher — to use the Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to both you individually and to that organization.

Accounts & Access

To use most features, you must register an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your credentials and not share them with anyone.
• Promptly notify us of any unauthorized access at security@clearbot.io.
• Be responsible for all activity that occurs under your account.

We may refuse, suspend, or terminate accounts at our reasonable discretion — for example, where activity appears fraudulent, abusive, or contrary to these Terms.

Acceptable Use

You agree not to, and not to allow anyone else to:

• Reverse engineer, decompile, or attempt to extract the source code of the Services, except as permitted by law.
• Probe, scan, or test the vulnerability of the Services without our written consent.
• Introduce malware, viruses, worms, or any code intended to harm the Services or their users.
• Use the Services to send spam, phishing content, or unlawful communications.
• Infringe intellectual property, publicity, privacy, or other rights of any party.
• Generate or distribute content that is defamatory, harassing, hateful, sexually exploitative of minors, or otherwise unlawful.
• Attempt to circumvent rate limits, quotas, or access controls.
• Resell, sublicense, or provide the Services to third parties except as expressly permitted in writing.
• Use the Services to develop a competing product or to train machine-learning models on our proprietary materials.

We may investigate suspected violations and take appropriate action, including removing content, suspending access, and cooperating with law enforcement.

Your Content & License

You retain all ownership rights in the files, prompts, workflows, and other materials you submit to the Services (“Customer Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Content solely to operate, maintain, and improve the Services for you.

You represent that (a) you own or have the necessary rights in Customer Content and (b) Customer Content and its use does not violate these Terms or any applicable law.

Intellectual Property

The Services, including all software, design, text, graphics, trademarks, and logos, are owned by ClearBot or its licensors and are protected by intellectual-property laws. Except for the rights expressly granted to you in these Terms, no license or right is transferred to you.

Feedback, suggestions, and ideas you voluntarily provide may be used by ClearBot without obligation or compensation; you grant us a perpetual, irrevocable, worldwide license to use such feedback.

Plans, Fees & Billing

Certain features require a paid subscription. Fees, billing cycles, and included quotas are described at the point of purchase. By subscribing, you authorize us (or our payment processor) to charge the payment method you provide on the agreed schedule until you cancel.

• Taxes — fees are exclusive of taxes unless stated; you are responsible for applicable sales, use, VAT, or similar taxes.
• Automatic renewal — subscriptions renew for the same term unless cancelled before the renewal date.
• Price changes — we may change prices on renewal with at least 30 days’ notice.
• Refunds — fees are generally non-refundable except where required by law or as expressly stated.
• Non-payment — accounts with past-due balances may be suspended or downgraded until cleared.

Third-Party Services

The Services integrate with third-party products you may choose to connect (for example, GitHub, Slack, Google Workspace, Notion). Those products are governed by their own terms and privacy policies. We are not responsible for the acts, omissions, or content of third-party providers, and your relationship with them is solely between you and them.

AI-Generated Output

The Services may use automated reasoning and machine-learning models to generate outputs in response to your prompts, data, or workflow triggers (“Output”). Output is generated probabilistically and may be incomplete, inaccurate, or inappropriate for your use case. You are responsible for reviewing Output before relying on it, and you should not treat Output as professional advice (legal, medical, financial, or otherwise).

As between you and ClearBot, and subject to the license in Section 04, you own the Output generated from your prompts and inputs, to the extent permitted by law. Similar prompts may produce similar Output for other users, and we make no claim that Output is unique.

Confidentiality

Each party may receive non-public information (“Confidential Information”) from the other. The receiving party will protect Confidential Information with at least the same degree of care it uses to protect its own similar information, and will use it only to perform its obligations or exercise its rights under these Terms. Obligations do not apply to information that is or becomes public through no fault of the receiving party, was rightfully known before disclosure, or is independently developed.

Warranties & Disclaimers

We will provide the Services with reasonable skill and care and will not materially decrease functionality of a paid tier during a subscription period.

Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, arising out of or in connection with these Terms or the Services, even if advised of the possibility of such damages.

Each party’s total aggregate liability under these Terms will not exceed the greater of (a) the fees paid by you to ClearBot in the 12 months preceding the event giving rise to the claim, or (b) USD 100.

These limits do not apply to: (i) a party’s indemnification obligations; (ii) your payment obligations; (iii) breach of confidentiality; or (iv) liability that cannot be excluded by law.

Indemnification

You will defend, indemnify, and hold harmless ClearBot and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Content; (b) your use of the Services in violation of these Terms or applicable law; or (c) your infringement of a third party’s rights.

Term & Termination

These Terms start when you first access the Services and continue until terminated.

• By you — you may stop using the Services and close your account at any time from account settings or by contacting support.
• By us — we may suspend or terminate your access for breach, non-payment, suspected fraud or abuse, legal obligation, or if providing the Services becomes commercially impractical.

Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive (including licenses, IP, disclaimers, liability limits, indemnities, and governing law) will survive termination.

Governing Law & Disputes

These Terms are governed by the laws of the jurisdiction in which ClearBot Systems is organized, without regard to conflict-of-laws principles. The parties agree to the exclusive jurisdiction and venue of the competent courts located in that jurisdiction for any dispute not subject to arbitration or not resolved informally.

Before filing a claim, each party agrees to attempt to resolve the dispute informally by contacting the other and allowing 30 days of good-faith negotiation.

Nothing in this section prevents either party from seeking injunctive or equitable relief to protect its intellectual property or confidential information.

Changes to These Terms

We may revise these Terms from time to time. For material changes, we will provide reasonable advance notice — typically at least 30 days — by email or through the Services. Your continued use of the Services after the effective date of changes constitutes acceptance. If you do not agree, you must stop using the Services before the change takes effect.

Miscellaneous

• Entire agreement — these Terms, together with any order form and our Privacy Policy, are the entire agreement between the parties and supersede prior agreements on the subject.
• Severability — if any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver — failure to enforce a provision is not a waiver of future enforcement.
• Assignment — you may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure — neither party is liable for delays or failures caused by events beyond reasonable control.
• Notices — notices to ClearBot must be sent to legal@clearbot.io; notices to you may be sent to the email on file or via in-product notifications.
• Independent contractors — the parties are independent contractors; nothing creates an agency, partnership, or joint venture.

Contact

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